Top 10 Greatest Challenges Manufacturing CIOs Will Face In 2018

Top 10 Greatest Challenges Manufacturing CIOs Will Face In 2018

Chief Information Officers (CIOs) in manufacturing are facing an inflection point today defined by challenges to growth and opportunities to improve quality.

Driving the inflection point are the many opportunities to grow revenue and improve operations, as the data points below show, versus the challenges of continually improving the speed, scale, and simplicity of manufacturing operations.

CIOs are facing many challenges going into 2018, with the ten mentioned here being their most commonly-faced ones.

实时数据驱动Inflection Point In Manufacturing Today

Using real-time monitoring to know the health of every machine on the factory floor is a strong catalyst driving the inflection point in manufacturing next year.Overall Equipment Effectiveness (OEE), manufacturing cycle times, quality yields by machine and production run, capacity utilization and supplier quality levels are a few of the many metrics that manufacturing CIOs are adopting now and will continue to in 2018.

Gaining predictive accuracy based on manufacturing data is also fueling the inflection point happening today in manufacturing. CIOs are planning how they can turn manufacturing intelligence into a competitive advantage and gain greater speed and scale over competitors.

The Best Manufacturing CIOs Are Business Strategists – And Future CEOs

在最近与多家主要制造商的CIO讨论中,包括基于其电子,发动机,HVAC和电信设备所知的欧洲,在2018年取得成功的问题提出了谈话。

Everyone one of them said their bonuses are now directly tied to revenue growth goals inclusive of IT’s contributions. The one from the European manufacturing conglomerate can earn a large bonus if customer satisfaction for online ordering, product configuration, and online service cloud-based applications is above 90% and double-digit gains in Net Promoter Score.

Customer satisfaction is a multiplier in their bonus calculations, so each of them is very focused on how to excel at improving the customer experiences their apps provide.

基于与这些制造CIO的对话,清楚的是那些在他们的职业生涯中最快进入的人正在平衡业务需求和技术专业知识,以实现收入增长。所有人都同意客户的偏好,如何以及他们购买的何处更快。为了满足这些快速改变的客户要求,这些制造商中的每一个都在重新设计制造工作流程,以支持更短,更加定制的生产运行。

Each of the CIOs shared their challenges for 2018, and the top ten are listed here:

1. Increasing revenue growth in 2018.

The greatest challenge CIOs will face in 2018 will be driving greater revenue growth with the IT systems they have in place and planned for implementation. Manufacturing CIOs will need to redefine production workflows to flex in response to short production runs on existing products and streamline new product introductions as well.

2.通过现有IT资源实现更大的销售,生产和服务敏捷性。

遗留和本土系统仍然依赖于今天的大多数制造中心,主要是因为它们满足了高度特定的信息需求。

The challenge is how to integrate legacy and homegrown systems with the latest applications and platforms, while still improving production quality and efficiency. Improving everything from quoting accuracy, order cycle times, product quality to perfect order performance is going to be one of the most challenging aspects of any manufacturing CIO’s job in 2018.

3.改进合规报告,质量管理系统,减少准备审计的时间。

Manufacturers are spending more time than ever to stay in compliance with regional and national requirements.

Maintaining and excelling at Device History Record (DHR) compliance and reporting are foundational to any medical device manufacturer growing today. For CIOs in A&D manufacturers the greatest challenge will be staying flexible enough to take on complex, engineer-to-order projects while still staying in compliance with AS 9100 Rev. C and D standards.

Their greatest challenge is turning compliance efforts into a competitive advantage and streamlining audits, so they don’t impact company productivity.

4. Getting more value out of machine data and enabling greater manufacturing intelligence.

Real-time monitoring of each machine on the shop floor will become more commonplace in 2018. Pilot programs using the Internet of Things (IoT)-based sensors are running in hundreds of manufacturing plants right now.

所有这些努力中心都在如何在机器数据中获得更多价值,并在需要预测维护时准确地预测。然而,机器数据和制造情报是许多CIO实现的挑战。预测生产效率和改善客户响应能力的潜力将使这一领域成为2018年最多的领域。

5.使公司中最有价值的系统与人们如何通过提高可用性方面的方式对齐。

IT团队从整个公司的最常见请求是改善日常使用的系统的接口,使其更符合工作如何完成。

CIOs are challenged with this often as the user bases they serve can quickly point to the current and future generation of Quality Management,Supply Chain Management(SCM) andEnterprise Resource Planning(ERP) systems as examples of superior usability.

Look for 2018 to be a breakout year for usability and user experiences as manufacturing software providers respond to these many requests with state-of-the-art graphical interfaces and apps.

6. Better supply chain visibility and collaboration to improve performance and drive down costs.

产品复杂性越大,供应链可见性的需求越大。寻找2018年,随着制造商推出新产品以推动更大的收入,提高需求规划。

New product lines and entirely new business models will also force existing Distributed订单管理系统弯曲和缩放。CIOS正在研究它们如何自动化供应商支持。CIO将期待供应链条改进,以加速生产,提高2018年质量。

7. Improve production quality and accuracy by moving away from a CRM to a product-based system of record.

Relying on aCRM.system as the system of record is prevalent in companies who do light build-to-order and make-to-stock manufacturing. This strategy doesn’t scale nearly as well as having a product-based system of record across the entire company.

Product Lifecycle Management (PLM) and ERP data are fueling these product-based systems of record. CIOs are facing this challenge today. It’s going to accelerate in 2018 as products get more complex and new product lines, many of them customizable, get launched into the market.

8. Relying on existing IT systems to support new business models that need new distribution channels.

大多数IT系统旨在支持相对简单的分销信道关系。重新定义这些系统如何运营以支持更复杂的多层次分销和基于伙伴的销售策略是一项挑战。

Adding in a software application to support Partner Relationship Management (PRM) support selling strategies but doesn’t scale to support true multi-tier product configuration for example. The challenges of supporting new business models and channels are going to become more pronounced in the next 12 to 18 months as manufacturers look to new markets for growth.

9. The constant challenge of providing current pricing while supporting price protection, optimization, and enforcement across channels.

从简单的应用程序将产品和价格跟踪到复杂的数据库,以创建和修改定价数据的分类,定价系统正变得更加复杂,销售团队使用的挑战。

典型的制造商在其业务模式中拥有五个或更多的定价模型,2018年将增加。通过采用基于角色的应用程序和工作流程,CIO正在响应挑战,这简化了管理价格保护和跨境的执法的复杂性。寻找高级分析,也可以在2018年实现更高的价格优化。

10. Improving the user experience of customer-facing self-service applications across all channels.

During conversations with CIOs last week the topic of how their companies are measuring customer satisfaction came up. One of the CIOs has their bonus indexed to Net Promoter Scores of self-service Web applications.

改进客户面向客户应用的用户经历通常需要重新设计和开发。CIO在如何在2018年解决其组织面临的许多其他挑战时,如何提高净推动者分数。

Sources:

Gartner’s Top 10 Predictions For IT In 2018 And Beyond

IDC Manufacturing Insights 2017 Predictions For Worldwide Manufacturing

IDC’s Top 10 Manufacturing Predictions For 2016: The Cloud Enables Greater Customer Centricity

IDC: Moving Forward with Digital Transformation in the Manufacturing Industry, May 2017

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This article was written by
IQMS.
Website: IQMS.

超过25年,IQMS已经设计一个d developing manufacturing ERP software for the repetitive, process and discrete industries. Today, IQMS provides a comprehensive real-time ERP software and MES solution to the automotive, medical, packaging, consumer goods and other manufacturing markets. The extended single-database enterprise software solution, EnterpriseIQ, offers a scalable system designed to grow with the client and complete business functionality, including accounting, quality control, supply chain, shop floor, CRM and eBusiness. With offices across North America, Europe and Asia, IQMS serves manufacturers around the world. For more information, please visit iqms.com.